Independent Publishers in Karnataka Face Setback as India Post Ends ‘Book Packet’ Service

India Post ends its cost-effective 'Book Packet' service, leaving Karnataka publishers struggling with higher shipping costs and concerns for literature access.

on Dec 26, 2024

The abrupt discontinuation of India Post’s ‘Book Packet’ service, a cost-effective option for sending books nationwide, has left independent publishers in Karnataka concerned about rising postage costs and potential customer dissatisfaction. The decision, effective December 18, stems from the implementation of the Post Office Act, 2023, which replaced the Indian Post Office Act of 1898.

Impact on Publishers

Independent publishers like Nithesh Kuntady from Bengaluru now face a steep increase in shipping costs. Previously, sending a 200-page book cost ₹20-25 via the Book Packet service. The alternative options, such as Registered Post or Speed Post, cost ₹45 or more, significantly increasing shipping expenses.

“For years, we charged customers ₹30 for shipping, but now we must raise it to ₹50 to cover wrapping and higher postage. It’s unclear if customers will accept this, which could affect knowledge distribution,” said Kuntady.

Reasons Behind the Change

Chief Post Master General (CPMG) of Karnataka Circle, S. Rajendra Kumar, stated that the Book Packet service was merged with Registered Post under the new Act as part of consolidation efforts. While concessions on posting periodicals remain, the revised system has yet to be widely publicized.

Challenges with Private Couriers

Although private courier services offer comparable rates, publishers are reluctant to switch due to limited reach and inconsistent tracking. “India Post has an unmatched network and reliable service. Customers trust their local mail carriers and appreciate the option to track parcels,” explained Ranganath from Nudi Pustaka.

Adaptation Strategies

To mitigate costs, publishers are advising customers to bundle multiple book orders for a single shipment. However, they worry this approach may hinder accessibility to literature, particularly in rural areas where many orders originate.

The withdrawal of the Book Packet service underscores a shift in India Post’s operations, but for independent publishers, it raises concerns about affordability and the potential impact on promoting Kannada literature.